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How to Export Mailbox Credentials in Zapmail

(SMTP, IMAP & App Passwords)

Updated this week

Zapmail makes it easy to securely access SMTP credentials, IMAP details, and App Passwords for your mailboxes. With 2FA enabled by default, you can export these details in just a few clicks.

This guide explains how to download mailbox credentials using the updated export options.


Step 1: Open the Mailboxes Section

  • Log in to your Zapmail dashboard

  • Navigate to Mailboxes

  • Select one or more mailboxes you want to export credentials for


Step 2: Export Mailboxes

  • Click Export Mailboxes

  • Choose Export CSV File


Step 3: Choose Export Format

You’ll now see two export options:

Option 1: Download a Single .XLS File

This file includes multiple sheets:

  • Mailbox Credentials

  • App Passwords

  • SMTP / IMAP Details

Best if you want everything in one place.



Option 2: Download Separate CSV Files

  • One CSV for Mailbox Credentials

  • One CSV for App Passwords

  • One CSV for SMTP / IMAP Details

Best if you want to share or use specific credentials separately.


Step 4: Download the File

  • The selected file(s) will be downloaded directly to your browser

  • Save the file and store it securely, as it contains sensitive credentials


Important Notes

  • Exported files contain sensitive credentials. Store them securely and do not share them publicly.

  • 2FA remains enabled even when using App Passwords.

  • SMTP/IMAP credentials are typically used for email clients and custom integrations.

⚠️ Microsoft Mailbox Limitation

For Microsoft 365 mailboxes, Zapmail does not provide:

  • SMTP / IMAP credentials

  • App Password sheets

  • Direct mailbox login credentials

Only supported details (such as mailbox information required for exports/integrations) will be included.



You’re All Set!

You’ve successfully exported your mailbox credentials from Zapmail.

If you need help connecting your mailboxes to an app or email client, our support team is always here to help.

📩 Contact Support: [email protected]

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