In this article we will be showing you on how you can connect your existing domains in bulk.
Log in to your Zapmail account and go to the Domains tab. There, you’ll see a “Connect Domains” button—just click on it to begin the setup process.
Next, click on the “Bulk Upload Domains” button. This will prompt you to upload a CSV file. If you’re unsure of the format, you can click on “Download Sample CSV” to get a template. Just add your domains into that file following the given format, and then upload it to proceed.
After uploading the file all your domains will get added
Once your domains are connected, Replace the NS records in your domain registrar and click on Recheck All button.
Note: Replacing NS records allows Zapmail automation to automatically set up SPF, DKIM, and DMARC records.
After Replacing the Nameserver in your domain registrar, it will take approximately 24 hours to propagate the changes.
Note : Guide to Change NS Record in GoDaddy : Guide
Guide to Change NS Record in Hostinger : Guide
Guide to change NS Record in Namecheap : GuideOur system will automatically recheck the NS records, and once they are updated, the domain will be connected automatically.
Note:- If you purchased your domain through Cloudflare, you won’t be able to connect it to zapmail directly because Cloudflare doesn’t allow name server changes for domains registered with them.
To use your domain with zapmail, you’ll need to transfer it to another registrar (like GoDaddy or Namecheap). Once the transfer is complete, you can update the name servers and connect it to zapmail without any issues.Once the domain changes have propagated, click on the Rechecks All button in the Zapmail Dashboard
Click on Continue and your domains will be connected inside zapmail.
Note on Common Errors When Connecting a Domain
If you encounter any of the following errors during the domain connection process, here’s what they mean and how to resolve them:
Workspace Already Exists: This error indicates that a mailbox is still active on the domain you're trying to connect. You will need to reach out to the domain registrar (from whom you purchased the domain) and delete the existing mailboxes associated with it. You will need to delete the workspace where the domain currently exists in order to connect it again successfully.
NS Records Not Updated: Please ensure you've updated the NS (Name Server) records provided in your Zapmail dashboard to your domain registrar. NS record propagation can take up to 24–48 hours. If the domain still doesn't connect after 48 hours, verify the records using whatsmydns.net to ensure they are pointing to Zapmail.
Domain Already Connected: This message appears when the domain you're trying to add is already connected to a Zapmail account. Please check your domain list to avoid duplicates. If needed, contact support to help identify and resolve the issue.