Skip to main content

Getting Started with Your Zapmail Account!

Updated over 3 weeks ago

Zapmail is a marketplace specifically designed for the efficient creation and management of mailboxes tailored for cold email outreach. It enables users to effortlessly purchase and set up mailboxes, automate the configuration of essential email protocols, and manage or transfer domains. Furthermore, Zapmail simplifies the process of exporting mailboxes to various tools, optimizing your cold emailing processes.

Getting Started

Step 1: Go to zapmail.ai and click on “Get Started”.

Step 2: Select and purchase the plan that best suits your business needs.

Note: Once the purchase is complete, your login credentials will be sent to your registered email address.

Step 3: Log in to your account using the link shared via email.

Step 4: When you log in for the first time, you’ll see the Zapmail Onboarding Screen to help personalize your workspace.

Here’s what you need to do:

  1. Name Your Workspace

    • Enter a name for your primary workspace (e.g., Outreach Team, Marketing Mailboxes).

    • This helps organize your mailboxes and teams efficiently.

  2. Tell Us How You Heard About Zapmail

    • Select one or more options (e.g., LinkedIn, Google Search, Reachinbox, YouTube, Friend or Colleague, etc.).

    • This helps us understand where users are discovering Zapmail.

  3. Select Your Role

    • Choose the option that best describes your role (e.g., Founder, Sales Lead, Agency Owner, Marketer, etc.).

  4. Once all fields are filled, click “Continue Setup.”

Zapmail will use this information to tailor your experience and workspace dashboard.

Step 4: Once you complete the onboarding setup, you can:

  • Buy new domains directly from Zapmail, or

  • Connect existing domains you already own.

Buying a New Domain

Step 1: Click “Buy Domains” → “Next.”

💡Tips

  • Recommended Setup: Use 5 domains with 2 mailboxes each for the best balance.

  • Preferred TLD: Opt for .com domains for better deliverability.

  • Filters Available: Narrow results by TLDs like .com, .net, .biz, .live, .org, and .info.

Step 2: Select your preferred domain and click Cart icon.

Step 3: Click on “View Cart,” review the subscription or registration duration, and then click on “Proceed to Buy.”


Step 4: Select your preferred payment method — either Wallet or Stripe — to complete the transaction.

Connect Domain

Step 1: Start by navigating to the Domain section. Click on the “Add Domain” button at the top right, then select the “Connect Domains” option.

Step 2: Add your existing domain and click on Connect Domain.

Step 3: Once your domains are connected, Copy the Nameservers from dashboard and add it to your domain registrar.

Our system will automatically recheck the NS records, and once they are updated, the domain will be connected automatically.After Replacing the NameServer in your domain registrar, it will take approximately 24 hours to propagate the changes.

Step 4: Once the domain changes have propagated, click on the Recheck button in the Zapmail Dashboard. Your domains will now be connected to Zapmail.


Common Domain Connection Errors

Error Message

What It Means

How to Fix It

Workspace Already Exists

A mailbox is still active on this domain in another workspace.

Contact your domain registrar and delete any existing mailboxes or workspaces before reconnecting.You can refer the guide for "Workspace already exist".

NS Records Not Updated

The provided Nameserver records haven’t been applied yet.

Update the NS records in your domain registrar and allow 24–48 hours. Use whatsmydns.net to verify propagation.

Domain Already Connected

The domain is already linked to another Zapmail account.

Check your existing domain list or contact support to resolve duplicate connections.

Creating and Assigning Mailboxes

Step 1: Click on ‘Create New Mailbox’.

Step 2: Input the ‘First Name’, ‘Last Name’, and ‘User Name’, and choose the domain.

Step 3: If you wish to add more mailboxes, click on ‘Add New’. This way you can add multiple mailboxes at once.

Step 4: Click on ‘Assign Mailboxes’ to assign the mailboxes to the domains.

Step 5 : Please allow some time for the activation of the mailboxes.

Connecting Mailboxes to Outreach Platform

Step 1: Select the mailboxes you wish to export, then click on ‘Export Mailboxes’.

Step 2: Click on Export Mailboxes.

Step 3: Choose your preferred cold outreach platform.

Step 4: Click on Export and enter your ReachInbox login details to export your mailboxes.

Step 5: After clicking on login , a confirmation message will appear, stating that your mailboxes will be exported as soon as it is ready.


You’re All Set!

With Zapmail, creating, managing, and connecting mailboxes for cold email outreach is simple and efficient.You’re now ready to start your campaigns with confidence!

If you have any questions or need assistance, our support team is here to help.

Contact Support: [email protected]

Did this answer your question?