Getting Started with Your Zapmail Account!

Setting up your Zapmail account takes just a few minutes — and once you’re done, your mailbox infrastructure (domains, mailboxes, and outreach tool exports) will be ready to use.

Follow this step-by-step guide to get live:

Step 1: Sign Up on Zapmail

Go to zapmail.ai and click Get Started.

Select a plan that fits your needs and complete checkout.

Once payment is successful, your login credentials will be sent to your registered email address.
Log in using the link shared via email to access your Zapmail dashboard.

Step 2: Complete Workspace Onboarding

When you log in for the first time, you’ll see the Zapmail onboarding screen. This helps personalize your workspace.

You’ll be asked to:

Name Your Workspace

Give your workspace a clear name (for example: Outreach Team or Sales Mailboxes).
This helps organize domains and mailboxes as you scale.

Tell Us How You Found Zapmail

Select one or more options such as LinkedIn, Google Search, ReachInbox, referral, etc. This helps us understand where users are discovering Zapmail.

Select Your Role

Choose the option that best describes you (Founder, Agency Owner, Marketer, Sales Lead, etc.). Once all fields are filled, click Continue Setup.

Zapmail will use this information to tailor your dashboard experience.

Step 3: Set Up Your Domains

Zapmail supports two ways to add domains to your workspace.

🛒 Option 1: Buy New Domains

Click “Buy Domains” → “Next”,

Browse available domains across multiple TLDs (.com, .net, .org, .info, and more).Select your preferred domain and add it to the cart.

Review the registration duration and proceed to checkout.

Complete payment using Wallet or Stripe.

💡 Best Practices

Recommended setup: 5 domains with 2–3 mailboxes each
Preferred TLD: .com for better deliverability

Once purchased, the domains will appear automatically in your dashboard.

🌐 Option 2: Connect Existing Domains

Click “Connect Domains” → “Next”.

Enter your existing domain name and click Connect Domain.

Copy the Zapmail nameservers shown in the dashboard.

Update these nameservers at your domain registrar (such as Namecheap, GoDaddy, or Google Domains).

⏳Note:

DNS propagation usually takes up to 24 hours.
Once propagation is complete, click Recheck in the Zapmail dashboard to activate the domain.

⚠️ Common Domain Connection Issues

Workspace Already Exists
The domain is already in use in another workspace.
Remove existing mailboxes or contact support.
NS Records Not Updated
Nameservers haven’t propagated yet.
Wait 24–48 hours and verify using a DNS checker.
Domain Already Connected
The domain is linked to another Zapmail account.
Contact support to resolve the conflict.

Step 4: Create Mailboxes

After your domains are active, you can create mailboxes.

Click on Create New Mailbox.

Enter the first name, last name, and username and select the domain.

Click Add New if you want to create multiple mailboxes at once.

Click Assign Mailboxes to begin creation.

⏳Note:

Mailbox activation may take some time.
Statuses will update automatically once mailboxes are ready.
All essential email authentication records (SPF, DKIM, DMARC, and MX) are configured automatically in the background.