What Happens to Mailbox Pricing After 1 Year?

At Zapmail, we believe in transparent pricing so you can plan ahead with confidence. Google Workspace mailboxes come with introductory pricing for the first 12 months. Once your mailboxes complete their first year, you have two options for managing your subscription.

You can either continue with your existing mailboxes at the updated renewal rates or delete and recreate your mailboxes to start a new 12-month introductory pricing period.

Here's everything you need to know about the pricing changes and the options available to you.

Google Workspace offers discounted introductory pricing for the first 12 months. After this period, the pricing per mailbox increases to the applicable renewal rate.

Since Zapmail provides Google Workspace mailboxes, this pricing change is reflected in your mailbox subscription after the first year.

When your mailboxes reach the 12-month mark, you can choose between continuing your existing subscription or recreating your mailboxes to start a new introductory pricing period.

During the first 12 months, the base subscription price depends on your Zapmail plan and billing cycle. Additional mailbox prices also vary depending on your plan and billing cycle.

Billing note: Monthly prices for quarterly and yearly plans are shown for comparison. Quarterly plans are billed per quarter, while yearly plans are billed per year.

These prices apply during the first 12 months, according to the selected plan and billing cycle.

Once your mailboxes complete 12 months of activation, you can choose one of the following options.

You can keep your current mailboxes active without deleting or recreating them. However, the base subscription price and additional mailbox rates will increase to the applicable renewal prices.

What does this mean for you?

This option is suitable if you want to retain your existing mailboxes and avoid the process of setting up replacements.

Alternatively, you can delete your existing mailboxes and create new ones to start a new 12-month introductory pricing period.

Once the new mailboxes are created, the applicable first-year pricing will apply again.

The applicable price depends on your selected plan and billing cycle.

What does this mean for you?

Important: Deleting mailboxes may result in the loss of existing emails, contacts, and other mailbox data. Before proceeding, ensure that you have backed up any information you need to retain. Confirm the available deletion and recreation process with our support team before making changes.

If you choose to continue with your existing mailboxes, the updated renewal pricing applies when the mailboxes complete their first 12 months, according to the applicable billing schedule.

Example:

If your mailboxes were activated on August 15, 2026, they will complete 12 months on August 15, 2027. The updated pricing will apply according to the billing cycle associated with that renewal.

If you choose Option B, the introductory pricing period begins again for the newly created mailboxes, subject to the applicable plan and billing terms.

Option A: Continue your existing subscription

Your mailboxes remain active, and no mailbox recreation is required. The base subscription and additional mailbox charges will renew at their applicable updated prices.

Option B: Delete and recreate your mailboxes

Your existing mailboxes will be deleted, and new mailboxes will need to be created. This process may interrupt email access and does not automatically transfer existing mailbox data to the new accounts.

Plan your migration carefully before choosing this option.

1. Can I keep the introductory pricing beyond 1 year?

The introductory pricing applies to the first 12 months of mailbox activation. To start a new introductory pricing period, you can consider deleting and recreating your mailboxes, subject to the applicable terms and support guidance.

2. Do I need to take action if I want to continue using my existing mailboxes?

If you choose to continue your existing subscription, your mailboxes remain active at the applicable renewal rates. Check your billing details to confirm when the updated pricing will apply.

3. Can I delete and recreate my mailboxes to get the first-year pricing again?

Yes, you can consider this option to start a new introductory pricing period. However, deleting mailboxes can result in data loss, so make sure you have backed up important information and contacted support before proceeding.

4. Will my existing emails transfer to newly created mailboxes?

No automatic transfer should be assumed. Back up your existing emails and other important data before deleting a mailbox, and contact support to discuss any available migration options.

5. Does this pricing structure apply to both Google and Microsoft mailboxes?

No. The pricing structure described in this article applies to Google Workspace mailboxes. Microsoft 365 mailbox pricing follows its applicable pricing terms.

6. Can I change my Zapmail plan when my mailbox pricing changes?

You can upgrade your Zapmail base plan according to the available upgrade options and billing restrictions. If you need to change your billing cycle, contact our support team for assistance.

7. Does this pricing change affect other Zapmail products?

This article covers Google Workspace mailbox pricing. Other products and services may follow separate pricing structures.

Once your Google Workspace mailboxes complete their first year, you can choose the option that best suits your needs.

Review the pricing, consider your data retention requirements, and choose the option that works best for your business.

If you need help understanding your renewal pricing or planning a mailbox replacement, contact the Zapmail support team.

📩 Contact Support: [email protected]