At Zapmail, we believe in transparent pricing so you can plan ahead. After your Google Workspace or Microsoft 365 mailboxes complete 1 year of activation, the pricing automatically adjusts. Here’s everything you need to know.
Why Does Pricing Change After 1 Year?
Google & Microsoft’s Global Policy: Both providers offer introductory discounted pricing for the first 12 months.
Standard Renewal Rates: After 1 year, the mailbox price shifts to regular renewal pricing set by Google/Microsoft.
Note : Since Zapmail sits on top of these services, we simply pass this change directly to you. This ensures your mailboxes continue to work without any interruptions.
What Is the New Pricing?
After your first year, mailboxes move to renewal pricing based on your plan:
Starter Plan – $59/month + $6 per mailbox (add-on)
Growth Plan – $169/month + $5.5 per mailbox (add-on)
Pro Plan – $499/month + $5 per mailbox (add-on)
Note: This update applies automatically. No action is required from your side.
When Will I See the Change?
The switch happens in the billing cycle right after your 12-month anniversary of mailbox activation.
Example: If you activated mailboxes on August 15, 2024, renewal pricing applies from your September 2025 invoice onward.
Will My Service Be Interrupted?
No. Your mailbox service continues smoothly.The only change you’ll notice is the updated mailbox price on your invoice.
Frequently Asked Questions
1. Can I keep the discounted pricing beyond 1 year?
No. The first-year discount is fixed by Google/Microsoft. Renewal pricing applies industry-wide.
2. Do I need to manually update anything?
No. The adjustment happens automatically.
3. What if I cancel before the 1-year mark?
You’ll pay only the discounted rate until cancellation. Renewal pricing won’t apply.
4. Does this apply to both Google and Microsoft mailboxes?
Yes. Both providers follow the same 1st year discount → renewal pricing model.
5. Can I switch plans when pricing updates?
Yes. You can upgrade or downgrade between Starter, Growth, and Pro anytime in your Zapmail dashboard.
6. Are pre-warmed mailboxes or aged domains affected?
No. Renewal pricing applies only to active Google/Microsoft mailboxes. Pre-warmed or aged domains follow their own pricing rules.
Conclusion
At Zapmail, we want your experience to stay simple and transparent. While mailbox pricing shifts after the first year due to Google and Microsoft’s policies, your service remains uninterrupted and fully functional. The only change you’ll notice is in the invoice amount. With this clarity, you can plan your budgets confidently and continue scaling your outreach without surprises.