Deleting mailboxes in Zapmail helps you manage usage, clean up unused inboxes, and keep your workspace organized. You can delete a single mailbox or multiple mailboxes at once, depending on your needs.
Deleting Mailboxes (Single or Bulk)
Step 1: Open the Mailboxes Dashboard
Log in to your Zapmail dashboard
Navigate to the Mailboxes > Assigned section
Step 2: Select the Mailbox(es)
Single mailbox: Click the mailbox you want to delete
Multiple mailboxes: Use the checkboxes to select more than one
Step 3: Start Deletion
Click Delete Mailbox (for single deletion), or
Select Delete Mailboxes from the menu (for bulk deletion)
A confirmation popup will appear with the selected mailboxes.
Step 4: Confirm Deletion
Review the mailbox details
Click Delete to confirm
The selected mailboxes will move to Deletion in Progress status.
What Happens After Deletion
Mailboxes are scheduled for deletion, not removed instantly
Deletion can take up to 24 hours to complete
You can track the status directly from the Mailboxes dashboard
Canceling a Mailbox Deletion
You can cancel a mailbox deletion only while the status is Deletion in Progress.
To cancel deletion:
Go to the Mailboxes section
For Google, click on the admin mailbox
For Microsoft, click on the mailbox you want to restoreIn the sidebar, select Cancel Deletion
⚠️ Important: Once a mailbox is permanently deleted, it cannot be recovered.
Important Notes
⏳ Scheduled Deletion
Active mailboxes will be locked until the current billing cycle ends
Deletion completes automatically once the cycle finishes
⚠️ Mailboxes With Errors
Mailboxes with unresolved errors cannot be deleted
Fix the issue first or contact support, then retry deletion
🚨 Admin Mailbox Warning
Deleting an admin mailbox will remove the entire workspace
Proceed only if you intend to delete the workspace
🔒 Partial Deletion Not Supported
All mailboxes on a domain must be deleted together
Deleting individual mailboxes while keeping others on the same domain is not supported
🎉 You’re All Set!
Your mailboxes are now scheduled for deletion. Once the process completes, your workspace will reflect the updated mailbox count automatically.
If you have any questions or need help, our support team is always here for you.
📩 Contact Support: [email protected]