You can now connect your existing domains from your Cloudflare account to Zapmail in a few simple steps. Once connected, you can manage and configure DNS settings directly within Zapmail.
Steps to Connect Domains from Cloudflare
Step 1 : Navigate to your Zapmail dashboard and click on the Domains tab from the left-hand menu.
Step 2 : In the top-right corner, click on Add domain and select “Connect domains from Cloudflare” from the dropdown.
Step 3 : Click on 'Add Credentials' button.
Step 4:Enter Your Cloudflare Credentials
You will be prompted to enter your:
Cloudflare Email
Account ID
Global API Key
How to Find Your Cloudflare Credentials
Global API Key
Go to your Cloudflare dashboard: https://dash.cloudflare.com/profile/api-tokens
Scroll down to the API Keys section
Click View next to Global API Key
Copy the key and paste it into Zapmail.
Account ID
Log in to Cloudflare
On the homepage, click on any domain
On the domain’s dashboard, you’ll find your Account ID listed under the domain name
Copy and paste it into Zapmail.
Once you've entered the credentials, Zapmail will securely connect to your Cloudflare account.
Connect Your Cloudflare Domains
After successful authentication:
Step 5 : Your Cloudflare domains will be listed on the Zapmail dashboard and Click “Connect” next to the domains you want to add.
Step 6 : Click on the “Ongoing Connections” tab in the Domains section to view the current status of each domain.
Note on Common Errors When Connecting a Domain
If you encounter any of the following errors during the domain connection process, here’s what they mean and how to resolve them:
Workspace Already Exists: This error indicates that a mailbox is still active on the domain you're trying to connect. You will need to reach out to the domain registrar (from whom you purchased the domain) and delete the existing mailboxes associated with it. You will need to delete the workspace where the domain currently exists in order to connect it again successfully.
Permission Required: This error means that Zapmail is unable to access your domain because permission to connect it has been blocked from the Cloudflare side.
Domain Already Connected: This message appears when the domain you're trying to add is already connected to a Zapmail account. Please check your domain list to avoid duplicates. If needed, contact support to help identify and resolve the issue.
Note: Each Zapmail workspace can be linked to only one Cloudflare account.
If you wish to connect a new Cloudflare account, please reach out to our support team.
Need Help ?
If you face any issues while connecting your domain, feel free to contact our support team at [email protected] — we’re here to help!